Prescriptions

Important: Important information about prescriptions

From 1st OCTOBER 2025, our practice will no longer accept prescription requests over the telephone - please see below for how you can request your prescriptions.

If you feel unable to access these alternatives, please speak to a member of the team – we’re here to help.

Repeat Prescriptions

We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment and your doctor will decide who can have a repeat prescription.

HOW CAN I ORDER MY REPEAT PRESCRIPTION?

For Safe Prescribing, we require you to give us the exact names of the medications you wish to request.

Please give at least 48 hours notice

PLEASE NOTE: FROM 1ST OCTOBER 2025 WE WILL NO LONGER BE ACCEPTING PRESCRIPTION REQUESTS BY TELEPHONE

prescriptions

Medication Reviews

From time to time we will invite you to have a telephone review of your medication with a member of our Pharmacy team. We do this to monitor your illness and medication.

Please ensure you make an appointment when you see the notification on your repeat slip or receive a text reminder.

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.90
  • 12-month prepayment certificate (PPC): £114.50
  • 3-month PPC: £32.05

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

Page last reviewed: 07 September 2025
Page created: 24 November 2020