The Ransome Practice offer extended surgeries on Wednesdays, Thursdays, and Fridays with members of our clinical staff at the following times:

• Wednesdays from 7am-8am at our Bentley surgery (GP and nurse appointments available) and 6:30-8pm via telephone (GP appointments)
• Thursdays from 6pm-8pm at our Bentley surgery (GP appointments available)
• Fridays from 7am-8am at our Woodside surgery (nurse appointments available)
• MSK physio clinics run at our Bentley surgery on selected Saturdays from 9am-5pm 

Please contact us on 01302 874416 to make an appointment or message us online here or via the NHS app

The Ransome Practice will be closed for bank holidays on the following dates:

• Thursday 1st January 2026 - New Year's Day
• Friday 3rd April 2026 - Good Friday
• Monday 6th April 2026 - Easter Monday
• Monday 4th May 2026 - Early May Bank Holiday
• Monday 25th May 2026 - Spring Bank Holiday
• Monday 31st August 2026 - Summer Bank Holiday
• Friday 25th December 2026 - Christmas Day
• Monday 28th December 2026 - Boxing Day (substitute day)

We will also be closed from 12 noon for NHS-wide training days on the following dates:

• Wednesday 14th January 2026
• Wednesday 11th February 2026
• Wednesday 4th March 2026
• Wednesday 11th March 2026
• Wednesday 15th April 2026
• Wednesday 13th May 2026
• Wednesday 10th June 2026
• Wednesday 8th July 2026
• Wednesday 9th September 2026

Out of Hours calls are covered by NHS 111.

When your GP practice is closed and you need healthcare advice you can contact the NHS 111 service by phone or online (111 or www.nhs.uk/111) where you will be advised of the most appropriate service for your needs. Calls are FREE from landlines and mobiles. NHS 111 is available 24 hours a day, 365 days a year.

For emergencies such as chest pains/loss of blood or broken bones - 999 should be called.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.