If you need to book a routine follow-up appointment with a particular GP the receptionist will book this for you. Many routine appointments are for patients who have a long-term or chronic condition that needs monitoring on a regular basis.

We will let you know when your next appointment is due with the practice nurse or doctor either by post. If this time is not convenient, please telephone reception to re-arrange it.

It is important to continue your regular check-ups, even if you are feeling well.

Routine appointments are available during normal surgery hours with the practice nurse and/or doctor.

Our nurses have been specially trained to undertake healthcare monitoring for patients with long-term conditions. If patients see our nurses for routine healthcare needs or for straightforward medical help it means that our doctors have more time to see patients with more complex healthcare needs. It also means that our GPs have more time to undertake procedures, such as minor surgery, that used to be done only in hospital.

Each of our nurses specialises in a different area, so you need to book ahead with the most appropriate person.

The reception staff can generally advise whether an early appointment with the nurse will be satisfactory for your particular health problem. However, you do not have to inform the reception staff if you prefer to wait for an appointment with a GP.

The Ransome Practice offer extended surgeries on Wednesdays, Thursdays, and Fridays with members of our clinical staff at the following times:

• Wednesdays from 7am-8am at our Bentley surgery (GP and nurse appointments available) and 6:30-8pm via telephone (GP appointments)
• Thursdays from 6pm-8pm at our Bentley surgery (GP appointments available)
• Fridays from 7am-8am at our Woodside surgery (nurse appointments available)
• MSK physio clinics run at our Bentley surgery on selected Saturdays from 9am-5pm 

Please contact us on 01302 874416 to make an appointment or message us online here or via the NHS app

Home Visit requests can be submitted for those patients who are housebound or temporatily confined to their home due to illness. 

Once a Home Visit request has been submitted, it will be viewed by a GP on the same day who will assess the request and determine if a home visit is necessary. Please note that the GP may feel an alternative appointment, such as via telephone, may be more appropriate. 

All patients have the right to attend their appointment with a chaperone - for example, a family member or friend. You can also request that a member of The Ransome Practice staff chaperones during examinations.

Please note that a GP may request that a member of staff chaperones during your appointment, to ensure the comfort and safety of all parties - if you have an issue with this then please inform the GP

We use an interpreter service for a wide range of languages. If you require an interpreter during your appointment then please inform the Reception team before your appointment and it will be arranged for you. 

Check out Our Staff page to see the languages spoken by our GPs.

Please attend your appointment on time. We are a busy working practice and our GPs and Nursing Team have fully booked schedules on most days. If you are late then you may not be seen and may have to reschedule your appointment.

If it is looking like you will be late, please contact the practice on 01302 874416 or via the NHS app to let us know. Your clinician may be able to move on to their next appointment, but this is not always possible.

It is important that you inform us if you are unable to attend your appointment; this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend then this will be recorded as a Did Not Attend (DNA). Multiple instances of DNAs will result in you being removed from the practice list.

You can cancel your appointment via the NHS app or by contacting us on 01302 874416 or at syicb-doncaster.ransome.practice@nhs.net

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.